Refund policy

Return

You has the right to your order within 14 days after receipt without statement from reason to return.

  • You receives the full order amount back, exclusive shipping costs.

  • Report your return on via onions contact form or via e-email: contact@viralcleaning.nl.

  • We deposit the amount back within 14 days after notification, provided the product in good condition return is received.

Exceptions return

Return is not possible for:

  • Items of which the packaging is opened or damaged.

Shipping information

We strive to process your order as quickly as possible.

The average delivery time is 2 to 5 business days after shipping, depending on the destination and the processing by DHL.
Please note that DHL is currently experiencing delays, which may cause your order to take longer to arrive.

Payment methods

Bee onions can you safe pay via:

  • iDEAL

  • Credit card (Visa, Mastercard, American Express)

All payments be safe processed via our payment partner.

Discount codes

You can enter your discount code in the first step of the shopping cart, in the field "Do you have a discount code?".
When the code is accepted, the discount amount is immediately applied.

Please on: for order can only one discount or promo code be used.

Not on stock?

Is an item not in stock?
We can give you an estimate of the expected delivery time.
Feel free to contact our customer service via the contact form or by email: contact@viralcleaning.nl.

Contact contact

Do you have any questions or comments?
Contact us via the contact form or send an email to contact@viralcleaning.nl.
We strive to answer your inquiry within 24 hours on working days .

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  • Used products.